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.NET Forum / Visual Studio.NET / Setup / December 2005

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VB 2005 hangs during .NET Framework 2.0 installation

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Tim Mostad - 15 Dec 2005 06:55 GMT
I have tried numerous times to install VB 2005 Express (which I downloaded
today) and every time it hangs during .NET Framework 2.0 installation. I even
let it sit overnight thinking maybe it was just taking a long time. My system
far exceeds the minimum requirements documented in the readme.

I tried the following things:

Disable pop-up/spyware blockers
Create and boot a "clean" environment with msconfig (per the Symantec website)
Safe mode
Safe mode with networking

I checked my hard drive for problem with DiskDoctor. I downloaded and burned
the install onto a CD and tried that.

I have never installed a beta version of VB 2005 or .NET but I do have both
VB6 and VB.Net 2003 installed. The readme does not indicate that these will
cause a problem. I would gladly try anything other than reformatting my hard
drive and starting over. Any suggestions?
Jan Wagner - 16 Dec 2005 11:40 GMT
> I have tried numerous times to install VB 2005 Express (which I downloaded
> today) and every time it hangs during .NET Framework 2.0 installation. I even
> let it sit overnight thinking maybe it was just taking a long time. My system
> far exceeds the minimum requirements documented in the readme.

The 2005 Express setup is a bit of a disaster IMHO and support here
and MS is a bad joke (ok the Express editions are nearly free, but,
still... even community support..!?)

On three XP Pro PC's (that had vs.net 2003 and/or vs98 installed) I
got C# 2005 and C++ 2005 to install ONLY by downloading the complete
CD images and extracting them to the harddisk. Then also downloaded
both .net 2.0 framework and 2.0 SDK from
http://msdn.microsoft.com/netframework/downloads/updates/default.aspx
and installed these two first, before installing the 2005 Express
editions. Maybe you can get it to work, too, by first "manually"
installing the 2.0 framework and SDK...?

 - Jan
Tim Mostad - 16 Dec 2005 21:09 GMT
Thanks Jan for your response but I finally did figure out what was wrong and
maybe it can help others too.

It turned out that the installer was waiting for IIS Admin to terminate and
IIS Admin was in turn waiting for World Wide Web Services to terminate. Since
it wasn't going to die for some reason, .Net 2.0 Install was going to wait
forever. With the installer hanged, I tried to click on the Exit button but
it offers only to finish installing the current module then quit but since
the current module is hung, it would never exit. This forced me to manually
kill the installer through task manager. Unbeknowst to me this left a
"suspended install" on my system which doomed me for all future install
attempts. I only discovered this suspended install when I decided to
uninstall .Net 1.1. It detected the suspended install and offered to fix it
for me, which it apparently did.

I then tried to reinstall VB Express and it dutifully hung while trying to
install .Net 2.0, waiting for IIS Admin to die. I went to My
Computer->Manage->Services and Applications->Services->IIS Admin and tried to
stop it there. It notified me that it was going to stop two other services,
one of which was World Wide Web Services (I forget the other). Anyway, that
failed too. After some research I discovered the name of the WWWS process was
inetinfo.exe and when I manually killed it through Windows Task Manager, then
apparently IIS Admin terminated and, BOOM!, the installer started going again.

One key discovery which helped me diagnose the hang was the discovery of the
installer's log file. By doing Run->setup.exe /? on the VB Express install CD
I made, I found out there was one. More sleuthing found it in my users temp
file at "C:\Documents and Settings\Me\Local Settings\Temp" where Me is my
particular user name (substitue your own here). There I found a text file
that was growing while the VB Express installer was doing its thing. Mine was
named dd_netfx20MSI1621.txt while I suspect yours may be different. I parsed
the file to the end and found out what was last happening when the hang
occurred. This gave me the clues where to look and I hope it provides a
general debugging approach useful to others.

In the end I have no idea why World Wide Web Services wouldn't terminate but
I suspect I had a utulity in my tray which was using it and after ithe
installer hung the first tiime and I had the suspended install, I was going
to be stuck forever if there wasn't some way to unsuspend it. All of the
other diagnostic steps like creating a "clean system" were a waste of time.
Other than uninstalling .NET 1.1 I am not sure how others could do this.
Maybe MS could chime in here?

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