I'm trying to instal VS.NET 2003 Enterprise Architect on a WinXP SP1 machine,
but keep getting this error:
setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in
ISetupManager::InstallManagerHelper()
setup.exe: [2] Component error string not specified in
ISetupManager::AddToActionResultCollection()
This is EXACTLY what is described in KB article 326027 (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;326027 )
However the resolution of the problem does not work for me. The KB article
states that this is due to strange characters in the RegisteredOrganization
of the machine, however this is not my case (my company's name has only 3
letters and no strange characters). I've also verified that the
RegisteredOwner doesn't have strange characters.
Can anyone help?
Thanks.
Tim Macaulay[MSFT] - 16 Sep 2004 15:31 GMT
Charlie,
Are you getting a specific error message? If so what is the error message?
What happens if you run setup after clean booting the machine with the
System Configuration Utility(msconfig.exe)?
Start > Run and type msconfig and then click Ok
Select the Services Tab
Click Disable All
Locate and Check the Windows Installer
Click Ok
Reboot when prompted
Install product
HTH.
Cheers,
Tim Macaulay, MCSD, MCP.Net
Microsoft Corp.
This posting is provided "AS IS" with no warranties, and confers no rights