get a replacement CD from microsoft ?

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jc-Atl - 16 Aug 2004 04:24 GMT

I have a brand new V.Studio package that has already been activated by me,
but CD #2 has been damaged.

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jc-Atl - 16 Aug 2004 04:25 GMT

Is there a way to get a replacement CD from Microsoft ?

> I have a brand new V.Studio package that has already been activated by me,
> but CD #2 has been damaged.

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Tim Macaulay[MSFT] - 16 Aug 2004 23:02 GMT

Your best bet is to contact Microsoft Product Support on this issue.

Cheers,
Tim Macaulay, MCSD, MCP.Net
Microsoft Corp.
This posting is provided "AS IS" with no warranties, and confers no rights

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jc-Atl - 17 Aug 2004 03:18 GMT

Thanks. You are correct.

I found the following phone # on the net, and they (Microsoft) just asked me
for a couple of numbers from the manuals ( as proof I had the full actual
product, I guess ) and now a complete set of new CDs is on the way!
Incredibly easy & hassle free!

1 800 360 7561

> Your best bet is to contact Microsoft Product Support on this issue.
>
> Cheers,
> Tim Macaulay, MCSD, MCP.Net
> Microsoft Corp.
> This posting is provided "AS IS" with no warranties, and confers no rights

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Tim Macaulay[MSFT] - 23 Nov 2004 13:45 GMT

Awesome! I am certainly happy to hear that you had a hassle free
experience with our Product Support Team. Let me know if I can assist
again.

Cheers,
Tim Macaulay
Microsoft Corp.
This posting is provided "AS IS" with no warranties, and confers no rights

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get a replacement CD from microsoft ?

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