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.NET Forum / Visual Studio.NET / Setup / March 2008

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VS2008 won't install

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Ian Haynes - 11 Mar 2008 17:26 GMT
I've install VS2008 on my main desktop without a problem but I can't get it
to install on my notebook, or, now having got partially through the install,
uninstall it, so I'm now stuck knowing what to do next.

The notebook had VS2005 on it, which I had to uninstall to save space. This
went cleany and I rebooted afterwards. Installing VS2008 get through the
'Pre-requisites, Netframework 3.5, MS Document Explorer 2008 and MS Visual
Web Authoring Component, but bombs out when install VS2008 itself.

When trying to uninstall it removes all the installed components but again
bombs out on VS2008. When I look at the log it there's a line saying that
VS2008 wasn't installed.

If I try to repair/reinstall it fails and the error log shows:

ERROR_FILE_NOT_FOUND/ERROR_INSTALL_PACKAGE_OPEN_FAILED returned in
CRootComponent::Install for: C:\Windows\Installer\6c3415f8.msi

Any suggestions???

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Ian Haynes

Andreas Schöneck - 12 Mar 2008 14:28 GMT
I don't know exactly what happens to your installation. You should post the
logfile that is created when you try to install VS 2008.

> The notebook had VS2005 on it, which I had to uninstall to save space. This
> went cleany and I rebooted afterwards. Installing VS2008 get through the
> 'Pre-requisites, Netframework 3.5, MS Document Explorer 2008 and MS Visual
> Web Authoring Component, but bombs out when install VS2008 itself.

Sounds like the following post that describes my solution may help you:
http://msdn.microsoft.com/newsgroups/default.aspx?dg=microsoft.public.vstudio.se
tup&mid=a46dcf4e-9fa8-463e-83ef-394a3b158563

(I am still wondering if it helps anybody, I did not get any
feedback/helpful-rating for this so far)

> When trying to uninstall it removes all the installed components but again
> bombs out on VS2008. When I look at the log it there's a line saying that
> VS2008 wasn't installed.
Phil Wilson - 12 Mar 2008 20:59 GMT
That location C:\Windows\Installer\6c3415f8.msi is where a cached smaller
version of an installed MSI product is saved. I hope you didn't clean out
that folder to save space!   Otherwise, the install seems to have gone far
enough to think its installed but didn't put the cached MSI file there. That
would have to be a severe crash of the msiserver service doing the install.
Signature

Phil Wilson
[MVP Windows Installer]

> I've install VS2008 on my main desktop without a problem but I can't get
> it to install on my notebook, or, now having got partially through the
[quoted text clipped - 15 lines]
>
> Any suggestions???
Ian Haynes - 12 Mar 2008 23:34 GMT
> That location C:\Windows\Installer\6c3415f8.msi is where a cached smaller
> version of an installed MSI product is saved. I hope you didn't clean out
> that folder to save space!   Otherwise, the install seems to have gone far
> enough to think its installed but didn't put the cached MSI file there.
> That would have to be a severe crash of the msiserver service doing the
> install.

No I haven't cleaned that folder, although I did clean the temp folder after
a couple of initial trys installing it, based on a suggestion in the release
notes.

Any thoughts on how I get out of this?

Ian Haynes
Phil Wilson - 13 Mar 2008 20:01 GMT
If you can locate the actual Visual Studio 2008 MSI file and copy it to that
location as the name it's looking for that should allow the uninstall to
proceed. I've done that in these cases. I *think* it's usually called
vs_setup.msi, something like that.

Clearing the temp folder might have had something to do with it. I've
noticed that the temp folder is where it stores that cached MSI file before
it copies it to Windows\installer.  But onh the other hand if the install
crashed badly it would never have got copied to windows\installer,  but you
might have noticed the missing 6c3415f8.msi  in the temp folder and copied
it to where it was needed.
Signature

Phil Wilson
[MVP Windows Installer]

>> That location C:\Windows\Installer\6c3415f8.msi is where a cached smaller
>> version of an installed MSI product is saved. I hope you didn't clean out
[quoted text clipped - 10 lines]
>
> Ian Haynes
Ian Haynes - 14 Mar 2008 09:50 GMT
I've just looked for c:\windows\installer\6c3415f8.msi and find that there
is no c:\windows\installer directory.

Looking on my desktop I don't see that directory either, so presumably it's
a temp directory used during installation and then deleted. If this is the
case, is the install deleting it too early?

Ian

> If you can locate the actual Visual Studio 2008 MSI file and copy it to
> that location as the name it's looking for that should allow the uninstall
[quoted text clipped - 21 lines]
>>
>> Ian Haynes
Ian Haynes - 14 Mar 2008 11:19 GMT
Phil,

Correction, it's a hidden folder (doh!), but, there was no 6c3415f8.msi .

I copied vs_setup.msi over as suggested and tried repairing the install,
rather than uninstalling. Success!

Your help very much appreciated.

Ian

> I've just looked for c:\windows\installer\6c3415f8.msi and find that there
> is no c:\windows\installer directory.
[quoted text clipped - 30 lines]
>>>
>>> Ian Haynes

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