AAARGHHH - SKU011.CAB - LISTOOL - WHAT A BUNCH OF GARBAGE!!!!

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Joseph Geretz - 21 May 2006 18:56 GMT

Come on, isn't anyone working on this CR@P?

I've spent hundreds of dollars for software that can't be installed because
every installation I attempt is asking for this SKU011.CAB file which has
never, and will never exist!!! I have today, Sunday, budgeted for a VSTO
project and I can't get this off the ground because I can't even get the
damn thing installed!!!!

I've got Action Pack, I've got MSDN Universal. I've bought and paid for all
this software but I can't get this installed because Microsoft can't put
together a decent installer!!! I can't even repair my Office installation.
Same damn thing - it's looking for SKU011. What a bunch of garbage. I can't
even run LISTOOL successfully. I've slipped in my Action Pack CD, I've
slipped in my MSDN DVD but the LISTOOL won't recognize either media. What
the hell is it looking for?

Whoever put this CR@P together should be FIRED! I can say that because I
lead a team of developers and if we put our customers through this we'd all
be looking for work.

Sorry, I don't usually post flames of this nature to the NG, but I'm
completely and justifiably pissed. If Microsoft can't devleop an installer
to get this stuff off the DVD and onto my PC, then they should get the hell
out of the software business and leave it to those who can!!!

- Joseph Geretz -

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Joseph Geretz - 21 May 2006 20:04 GMT

OK, so I've been fiddling around with this for over an hour - uninstalling,
reinstalling, repairing. Now I'm at the point where the VSTO Setup launches
a Microsoft Office Setup dialog which is prompting me for PRO11.MSI. Now
I've got two Office Professional media disks - 1 on CD and one on DVD and I
can tell you - THERE - IS - NO - PRO11.MSI. The name of the file is
PRO11N.MSI. So how the hell am I supposed to satisfy the dialog? Who dreams
this stuff up??!!

- Joseph Geretz -

> Come on, isn't anyone working on this CR@P?
>
[quoted text clipped - 22 lines]
>
> - Joseph Geretz -

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Bob Buckland ?:-) - 21 May 2006 21:03 GMT

Hi Joseph,

SKU011.cab is from the Retail Office 2003 Professional CD.
MSDN uses the Enterprise edition of MS Office 2003.
Pro11.MSI is from the retail edition. Pro11N.msi is from
non-resale (Evals, Action Pack, MSDN, etc) editions.

From your description the original installation may have
been from a retail CD. You may want to try the steps
from this article for the SKUxxx.cab issue
http://support.microsoft.com/kb/896866/en-us?FR=1
http://support.microsoft.com/kb/875556/en-us?FR=1
but from your description using the MS Windows Installer
Cleanup utility to remove the registry entries for Office
http://support.microsoft.com/kb/290301/en-us?FR=1
restart the PC, then install Office 2003 from one of the product CDs
you have, may be needed.

Backup before starting of course :)

==============
OK, so I've been fiddling around with this for over an hour - uninstalling,
reinstalling, repairing. Now I'm at the point where the VSTO Setup launches
a Microsoft Office Setup dialog which is prompting me for PRO11.MSI. Now
I've got two Office Professional media disks - 1 on CD and one on DVD and I
can tell you - THERE - IS - NO - PRO11.MSI. The name of the file is
PRO11N.MSI. So how the hell am I supposed to satisfy the dialog? Who dreams
this stuff up??!!

- Joseph Geretz - >>

Signature

Let us know if this helped you,

Bob Buckland ?:-)
MS Office System Products MVP

>>*Courtesy is not expensive and can pay big dividends

Pricing and Packages for '2007 Microsoft Office System'
http://microsoft.com/office/preview

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Joseph Geretz - 21 May 2006 22:06 GMT

Thanks Bob.

I've taken the only course of action I could see to straighten this whole
mess out. I completely uninstalled and reinstalled ALL of my Microsoft
Office products:

Office
Project
Outlook
FrontPage

Since then I've been able to install VSTO but I don't see the Office project
templates under Visual C# in the New Project dialog. This is ridiculous. 4
hours and still not installed. Absurd.

People say that the value of paid software over open source is support. What
support? Some guy in Bombay who tells me that I'll need to call back
tomorrow?

Anyway, thanks for your help.

- Joseph Geretz -

"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote

> Hi Joseph,
>
[quoted text clipped - 30 lines]
>
> - Joseph Geretz - >>

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Joseph Geretz - 21 May 2006 23:16 GMT

Finally got this installed properly.

Look at the bright side - it only took 5 hours...

:-\

- Joe Geretz -

> Thanks Bob.
>
[quoted text clipped - 54 lines]
>>
>> - Joseph Geretz - >>

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AAARGHHH - SKU011.CAB - LISTOOL - WHAT A BUNCH OF GARBAGE!!!!

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