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Hi all,
I have done some tests. It seems to me that the Web Setup project works
with IIS 4.0, although it may not be a supported scenario.
Matt, have you applied all the critical updates for the Windows NT 4
Server? In addition, I install IIS 4 from the Option Pack.
To track the installation issue, we can turn on the verbose log for the
installation:
MsiExec /i WebSetup1.msi /l*v C:\msi.log
From the log, we can see where the error occurs.
Regards,
Felix Wang
Microsoft Online Partner Support

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Matt Porter - 31 Mar 2004 16:13 GMT
> Matt, have you applied all the critical updates for the Windows NT 4
> Server? In addition, I install IIS 4 from the Option Pack.
> To track the installation issue, we can turn on the verbose log for the
> installation:
Wow! I'll do that now and get right back to you.
Matt
Matt Porter - 31 Mar 2004 18:51 GMT
> From the log, we can see where the error occurs.
Here is a link to my log and to my .msi file. Thank you for taking time to
do this.
Log:
ftp://ftp.ezusa.net/msi.log
Installation:
ftp://ftp.ezusa.net/Spam%20Crusher%20Enterprise.msi
> Hi all,
>
[quoted text clipped - 17 lines]
> Get Secure! - www.microsoft.com/security
> This posting is provided "as is" with no warranties and confers no rights.
Phil Wilson - 31 Mar 2004 20:40 GMT
This seems to be the error:
Action start 9:16:19: WEBCA_CreateAppRoots.
MSI (s) (5E:5E): Creating MSIHANDLE (16) of type 790542 for thread 94
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2835. The arguments
are: ErrorIcon, ErrorDialog,
Error 1314. The specified path 'http://ezusa01/spamcrusher' is unavailable. The
Internet Information Server might not be running or the path exists and is
redirected to another machine. Please check the status of this virtual directory
in the Internet Services Manager.
Does that help?

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Phil Wilson [MVP Windows Installer]
----
> > From the log, we can see where the error occurs.
>
[quoted text clipped - 30 lines]
> > Get Secure! - www.microsoft.com/security
> > This posting is provided "as is" with no warranties and confers no rights.
Matt Porter - 31 Mar 2004 22:14 GMT
Yes that's the error that appears on the screen. The Installation is
supposed to create the folder/application called "spamcrusher" and copy all
the ASP files there.
I've tried it on 3 fairly clean NT machines and I get the same error.
This Install works great on Win 2000 and XP. I've tried it on several
machines of each type. But it always barks on NT 4.0 SP6 machines. I did
run Windows Update to make sure all updates are applied and they are. No
critical updates available.
The NT machines do host web sites so I know IIS is running just fine on
them.
If you have any direction I would be most grateful.
Sincerely,
Matt Porter
> This seems to be the error:
>
[quoted text clipped - 44 lines]
> > > Get Secure! - www.microsoft.com/security
> > > This posting is provided "as is" with no warranties and confers no rights.
Felix Wang - 01 Apr 2004 10:37 GMT
Hi Matt,
I have tried your MSI on my test machine. It installs without any problem
on IIS 4. The virtual directroy is created correctly and I can view the
application with http://localhost/spamcrusher.
My IIS 4 comes with the NT 4.0 Option Pack. I am not sure whether this
matters or not.
In addition, do you have multiple web site instances running on the server?
Is any of the instances not running?
Regards,
Felix Wang
Microsoft Online Partner Support

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Matt Porter - 01 Apr 2004 15:45 GMT
> I have tried your MSI on my test machine. It installs without any problem
> on IIS 4.
Well that's good news!!! That tells me it's not an IIS 4 or NT 4 issue.
>In addition, do you have multiple web site instances running on the server?
>Is any of the instances not running?
Yes we do have multiple sites running on our IIS 4 servers. And they are
all running. I can certainly reduce it down to one and try it again.
Thank you so much for your help. If you have any other thoughts I'd love to
hear them.
Sincerely,
Matt Porter
American Systems
> Hi Matt,
>
[quoted text clipped - 14 lines]
> Get Secure! - www.microsoft.com/security
> This posting is provided "as is" with no warranties and confers no rights.
Felix Wang - 02 Apr 2004 11:18 GMT
Hi Matt,
Do you have a clean NT 4 system for test purpose? Mine only have 2 sites -
Default and Admin. The web application is installed to
/LM/W3SVC/1/ROOT/spamcrusher (the default site).
Regards,
Felix Wang
Microsoft Online Partner Support

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Matt Porter - 02 Apr 2004 16:20 GMT
No but I can find one. I'll get that together and let you know what
happens. I'm VERY interested too.
Thanks for your help on this.
Matt
> Hi Matt,
>
[quoted text clipped - 8 lines]
> Get Secure! - www.microsoft.com/security
> This posting is provided "as is" with no warranties and confers no rights.
Felix Wang - 07 Apr 2004 02:05 GMT
Hi Matt,
Is there any update on this issue?
Regards,
Felix Wang
Microsoft Online Partner Support

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