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.NET Forum / Visual Studio.NET / Setup / June 2007

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Error Code 2709 Installing VS 2005 SP1

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Mark Stewart - 08 Jun 2007 05:09 GMT
I have been trying to install SP1 for Visual Studio 2005 (Team Edition for
Software Architects).   I have tried several times, and each time, after
several minutes of copying and configuration, I get to the EULA.  Right after
that, I get an error message which says:
"The installer has encountered an unexpected error installing the package.  
This may indicate a problem with this package.  The error code is 2709."

I am running XP SP2, and using the VS 2005 SP1 from the June 2007 MSDN disk:
4084.1.

Is there a log file created on disk during installation that might provide
more insight?
I found nothing on this error code on the web.

Thanks,

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Walter Wang [MSFT] - 08 Jun 2007 08:53 GMT
Hi,

You may want to download the sp1 from this page to try again:

http://www.microsoft.com/downloads/details.aspx?familyid=BB4A75AB-E2D4-4C96-
B39D-37BAF6B5B1DC&displaylang=en

To enable windows installer logging, please follow this KB:

#How to enable Windows Installer logging
http://support.microsoft.com/kb/223300

By the way, based on my personal experience, installing the SP1 requires
much more space on your system drive due to the patching process. However,
if you slipstream the SP1 into VS2005 installation and re-install VS2005
(with sp1), the setup doesn't require so much space on system drive, and
later installation on other systems will also be faster.

#Heath Stewart's Blog : Slipstreaming Visual Studio 2005 Service Pack 1
http://blogs.msdn.com/heaths/archive/2006/12/16/slipstreaming-visual-studio-
2005-service-pack-1.aspx

Regards,
Walter Wang (wawang@online.microsoft.com, remove 'online.')
Microsoft Online Community Support

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Mark Stewart - 09 Jun 2007 01:56 GMT
Thanks for the reply and I will try the logging for more details.
I have over 7G free, so I thought that would be plenty of space.

Not sure why I should try a download when I have the latest DVD from MSDN.
Is there a problem with the DVD version?

As for reinstalling the whole VS 2005, that seems to be a radical solution.
If we keep having to do reinstalls of other software to make service packs
work,
it seems they are both defective and misnamed.  It gets tiring just trying
to get these things installed correctly.  For this reason, I always put betas
only on virtual machines, if I install them at all.

I wish Microsoft would concentrate on making all the current offerings
REALLY SOLID, rather than spinning out more whiz-bang features that don't
quite work.

Thanks again...  (:>)

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> Hi,
>
[quoted text clipped - 28 lines]
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
Walter Wang [MSFT] - 11 Jun 2007 08:09 GMT
I'm not sure if you have tried the SP1 on other systems, does they also
have this issue?

I'm not saying you need to reinstall VS2005 everytime when you need to
install SP1, but since this is a patch, if the to-be-patched product has
some problems already, the installation might fail.

Anyway, please let me know when you have the installation log file. Thanks.

Regards,
Walter Wang (wawang@online.microsoft.com, remove 'online.')
Microsoft Online Community Support

==================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
==================================================

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Mark Stewart - 12 Jun 2007 01:43 GMT
I have not encountered any other problems with my VS 2005 installation or the
SP1.
I try to keep my main installations clean.

I did delete files to get 20G of free space, defragged the volume, and tried
the install again.  I still get the error.

I did look at the log file - I saw the first error after the EULA indicated
error code 2769 (Custom Action DDSE_CA_EULA did not close 1 MSIHANDLES).

I am not sure how to get the log file to you, since there is no attachment
option on this reply.

Thanks for following up...

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> I'm not sure if you have tried the SP1 on other systems, does they also
> have this issue?
[quoted text clipped - 15 lines]
>
> This posting is provided "AS IS" with no warranties, and confers no rights.

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