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.NET Forum / Visual Studio.NET / Setup / August 2006Team System Setup Failing (at or near end)
I have been wrestling with the installation for a few days now, i have got to this point. Unfortunately, the error messages are leaving much to be desired. Anyone with any ideas, From the MSI log 08/14/06 16:40:33 DDSet_Status: Commandline: "C:\Program Files\Microsoft Visual Studio 2005 Team Foundation Server\Tools\ProcessTemplateManager.exe" /setup /install "myservername" "TfsIntegration" "C:\Program Files\Microsoft Visual Studio 2005 Team Foundation Server\TF Setup\MsfAgile_new.zip" "C:\Program Files\Microsoft Visual Studio 2005 Team Foundation Server\TF Setup\1033\MsfAgile_Metadata.xml" 08/14/06 16:40:33 DDSet_Status: IgnoreExitCode: 0 08/14/06 16:40:33 DDSet_Status: Silent: 0 08/14/06 16:40:33 DDSet_Status: ActionStart: 0 08/14/06 16:40:33 DDSet_Status: Cost: 0 08/14/06 16:40:33 DDSet_Status: WorkingDirectory: 08/14/06 16:40:33 DDSet_Status: HideCmdLine: 0 TemplateUploader2 - Team Foundation Server Template Upload Tool (c)Copyright, Microsoft Corporation, 2005. All rights reserved. Failed to Upload the file ErrorCode:-1 08/14/06 16:40:34 DDSet_Status: Process returned 5140 08/14/06 16:40:34 DDSet_Status: Found the matching error code for return value '5140' and it is: '28502' 08/14/06 16:40:34 DDSet_Error: 5140 MSI (s) (A8!A4) [16:40:35:913]: Product: Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU -- Error 28502.Error uploading template file. From the install.txt [08/14/06,16:40:33] vs70uimgr: DisplayMessage_END:Error 28502.Error uploading template file. [08/14/06,16:40:33] Setup.exe: AddGlobalCustomProperty [08/14/06,16:40:33] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: ***ERRORLOG EVENT*** : ERROR:Error 28502.Error uploading template file. [08/14/06,16:40:34] vs70uimgr: Entering DisplayMessage() method. [08/14/06,16:40:34] vs70uimgr: DisplayMessage_START:Error 28502.Error uploading template file. [08/14/06,16:40:35] vs70uimgr: DisplayMessage_END:Error 28502.Error uploading template file. [08/14/06,16:40:35] Setup.exe: AddGlobalCustomProperty [08/14/06,16:40:35] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: ***ERRORLOG EVENT*** : ERROR:Error 28502.Error uploading template file. [08/14/06,16:40:35] Setup.exe: AddGlobalCustomProperty [08/14/06,16:40:35] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: ***ERRORLOG EVENT*** : ACTION FAILURE:Action ended 16:40:35: InstallFinalize. Return value 3.See MSI log for details. [08/14/06,16:40:55] Setup.exe: AddGlobalCustomProperty [08/14/06,16:40:55] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: ***ERRORLOG EVENT*** : ACTION FAILURE:Action ended 16:40:55: INSTALL. Return value 3.See MSI log for details. [08/14/06,16:40:55] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::Install(): Finished MSI Installation [08/14/06,16:40:55] Setup.exe: GetGlobalCustomProperty({710A502B-4669-405C-A985-BA21545509BA}) [08/14/06,16:40:55] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: MsiInstallProduct return code: 1603. TIA Hi, It seems that the setup cannot upload the process template file to TFS. It's possible that a slow network may have trouble handling it. Could you let me know which version of TFS you're using? RC or RTM? Kevin Yu Microsoft Online Community Support ================================================== Get notification to my posts through email? Please refer to http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif ications. Note: The MSDN Managed Newsgroup support offering is for non-urgent issues where an initial response from the community or a Microsoft Support Engineer within 1 business day is acceptable. Please note that each follow up response may take approximately 2 business days as the support professional working with you may need further investigation to reach the most efficient resolution. The offering is not appropriate for situations that require urgent, real-time or phone-based interactions or complex project analysis and dump analysis issues. Issues of this nature are best handled working with a dedicated Microsoft Support Engineer by contacting Microsoft Customer Support Services (CSS) at http://msdn.microsoft.com/subscriptions/support/default.aspx. ================================================== (This posting is provided "AS IS", with no warranties, and confers no rights.) Thanks for the quick response. The Vsts is the release candidate (not workgroup ed). Some more info... doing a tracert, yields only one hop (<1ms). this is a dual server install. the files are located in the correct location. The app tier is a vanilla 2003 server install, and the reqts from the vsts install doc. thanks, > Hi, > [quoted text clipped - 24 lines] > (This posting is provided "AS IS", with no warranties, and confers no > rights.) Hi, There is another person who is also using RC version of TFS having the same problem as your. https://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=248992&SiteID=1 Currently, I'm trying to contact the product team on this issue, and will reply to your as soon as they give me any information. Thank you for your patience. Kevin Yu Microsoft Online Community Support ================================================== (This posting is provided "AS IS", with no warranties, and confers no rights.) Any word yet? Thanks, jim > Hi, > [quoted text clipped - 14 lines] > (This posting is provided "AS IS", with no warranties, and confers no > rights.) Hi Jim, Sorry for the late response. I just get response from the product team. They strongly recommend you move to TFS RTM. Based on our research, this might be a problem in the RC version. Kevin Yu Microsoft Online Community Support ================================================== (This posting is provided "AS IS", with no warranties, and confers no rights.) Kevin, I just worked the install from the rtm version and am still getting the same error.... this stinks.... same log file as before. i have double checked and am running the load from the actual cd with the rtm v. numbers for the assembly (not from a download from msdn), ms.teamfoundation.dll (don't have the exact name in front of me now, but it was something similiar to that) Please help, let me know what other info you need, i will provide tomorrow in the am EST. thanks, jim > Hi Jim, > [quoted text clipped - 8 lines] > (This posting is provided "AS IS", with no warranties, and confers no > rights.) Here are the logs.... 08/23/06 11:19:34 DDSet_Status: LANGID: 1033 08/23/06 11:19:34 DDSet_Entry: QuietExec started 08/23/06 11:19:34 DDSet_Status: Commandline: "C:\Program Files\Microsoft Visual Studio 2005 Team Foundation Server\Tools\ProcessTemplateManager.exe" /setup /install "ms3dev" "TfsIntegration" "C:\Program Files\Microsoft Visual Studio 2005 Team Foundation Server\TF Setup\MsfAgile_new.zip" "C:\Program Files\Microsoft Visual Studio 2005 Team Foundation Server\TF Setup\1033\MsfAgile_Metadata.xml" 08/23/06 11:19:34 DDSet_Status: IgnoreExitCode: 0 08/23/06 11:19:34 DDSet_Status: Silent: 0 08/23/06 11:19:34 DDSet_Status: ActionStart: 0 08/23/06 11:19:34 DDSet_Status: Cost: 0 08/23/06 11:19:34 DDSet_Status: WorkingDirectory: 08/23/06 11:19:34 DDSet_Status: HideCmdLine: 0 TemplateUploader2 - Team Foundation Server Template Upload Tool (C) Copyright 2006 Microsoft Corporation. All rights reserved. Failed to Upload the file ErrorCode:-1 08/23/06 11:19:34 DDSet_Status: Process returned 5140 08/23/06 11:19:34 DDSet_Status: Found the matching error code for return value '5140' and it is: '28502' 08/23/06 11:19:34 DDSet_Error: 5140 MSI (s) (B0!88) [11:19:42:733]: Product: Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU -- Error 28502.Error uploading template file. [08/23/06,11:16:31] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::Install(): Starting MSI Installation... [08/23/06,11:16:31] Setup.exe: GetGlobalCustomProperty({3CFC9708-E1DF-4D5B-AFCF-A49B86D176AE}) [08/23/06,11:16:31] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::SetMsiLogFileName(): Setting MSI Log Name to:C:\Documents and Settings\tfssetup.UNOSCORP\Local Settings\Temp\VSMsiLog5367.txt [08/23/06,11:16:31] Setup.exe: AddGlobalCustomProperty [08/23/06,11:19:34] vs70uimgr: Entering DisplayMessage() method. [08/23/06,11:19:34] vs70uimgr: DisplayMessage_START:Error 28502.Error uploading template file. [08/23/06,11:19:42] vs70uimgr: DisplayMessage_END:Error 28502.Error uploading template file. [08/23/06,11:19:42] Setup.exe: AddGlobalCustomProperty [08/23/06,11:19:42] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: ***ERRORLOG EVENT*** : ERROR:Error 28502.Error uploading template file. [08/23/06,11:19:42] Setup.exe: AddGlobalCustomProperty [08/23/06,11:19:42] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: ***ERRORLOG EVENT*** : ACTION FAILURE:Action ended 11:19:42: InstallFinalize. Return value 3.See MSI log for details. [08/23/06,11:20:02] Setup.exe: AddGlobalCustomProperty [08/23/06,11:20:02] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: ***ERRORLOG EVENT*** : ACTION FAILURE:Action ended 11:20:02: INSTALL. Return value 3.See MSI log for details. [08/23/06,11:20:02] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::Install(): Finished MSI Installation [08/23/06,11:20:02] Setup.exe: GetGlobalCustomProperty({710A502B-4669-405C-A985-BA21545509BA}) [08/23/06,11:20:02] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: MsiInstallProduct return code: 1603. [08/23/06,11:20:02] InstallReturnValue: ROOT_COMP, 0x643 [08/23/06,11:20:03] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::Install(): Setup Failed; MSIInstallProduct return value either ERROR_INSTALL_FAILURE or default. [08/23/06,11:20:03] Setup.exe: AddGlobalCustomProperty [08/23/06,11:20:03] Setup.exe: AddGlobalCustomProperty [08/23/06,11:20:03] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::Install(): Calling LaunchWatson()... [08/23/06,11:20:03] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::LaunchWatson() - Obtained CSetupWatson instance [08/23/06,11:20:03] Setup.exe: GetGlobalCustomProperty({B8A13F14-4BDE-4EC4-A53C-8E51FBB8261F}) [08/23/06,11:20:03] Setup.exe: GetGlobalCustomProperty({4F8791EE-486F-44B5-952B-F28F9FD58BD0}) [08/23/06,11:20:03] Setup.exe: GetGlobalCustomProperty({710A502B-4669-405C-A985-BA21545509BA}) [08/23/06,11:20:03] Setup.exe: GetGlobalCustomProperty({710A502B-4669-405C-A985-BA21545509BA}) [08/23/06,11:20:03] Setup.exe: GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6}) [08/23/06,11:20:03] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::LaunchWatson() - Launching VS Watson [08/23/06,11:20:23] Microsoft Visual Studio 2005 Team Foundation Server (services) - ENU: CRootComponent::LaunchWatson() - Completed VS Watson launching to create manifest: C:\DOCUME~1\TFSSET~1.UNO\LOCALS~1\Temp\vs_setup.dll.txt > Kevin, > [quoted text clipped - 24 lines] >> (This posting is provided "AS IS", with no warranties, and confers no >> rights.) Hi Jim, Thank you for providing me with the log file. Our product team is working with us on this issue. Now they assume that the application tier cannot talk to the SQL Server in data tier. Could you first check if you have typed all the username/password correctly? You can use the SQL Server management studio for a test first. Now we're studying your log file. I'll let you know as soon as the product team gives me any advice. Thanks! Kevin Yu Microsoft Online Community Support ================================================== (This posting is provided "AS IS", with no warranties, and confers no rights.) Hi Jim, Could you also give me the VSMsi*.txt log file that is in the %temp% directory (installing account). You can post with your post or email to me. Remove 'online' from the no spam alias is my real email. Also, PLEASE check the SQL Server and make sure 1. It is the default instance 2. That it is set to receive remote requests 3. That SQL is not running under a domain account (we've seen some issues here) This so looks like a SQL configuration issue. Thank you! Kevin Yu Microsoft Online Community Support ================================================== (This posting is provided "AS IS", with no warranties, and confers no rights.) Sure, I will send you the MSI log file in a few minutes... Here is the other info: 1. On our sql box, it is set to hit the default instance. Note: This is an existing sql 2005 machine that we run our development against. We have had sql 2005 loaded on that machine since early early jan 06. Also, sp1 is not applied, but the hot fixes recommended are. 2. What do you mean by remote requests? We can talk to the sql box from all developer machines, query the databases. Since this is a pure sql box we don't have iis installed or running (is that what you mean)? 3. The sql box is running a domain sql account with local admin rights on the box. The sql box itself has to communicate on the network under that service which is why we are running it under a domain account. Thanks, Jim > Hi Jim, > [quoted text clipped - 18 lines] > (This posting is provided "AS IS", with no warranties, and confers no > rights.) Hi Jim, What protocols for remote connection have you enabled to the SQL Server? TCP/IP or named pipe? You can check it from SQL Server Surface Area Configuration tool. 1. Run the SQL Server Surface Area Configuration tool from the start menu. 2. Select Surface Area Configuration for Services and Connections. 3. Select an instance of SQL server 2005, and in Remote Connections, you will see if the remote connection of TCP/IP has been enabled. (We prefer TCP/IP connectionfrom TFS.) Kevin Yu Microsoft Online Community Support ================================================== (This posting is provided "AS IS", with no warranties, and confers no rights.) We only have TCP/IP enabled on the sql server (data tier). Thanks, jim > Hi Jim, > [quoted text clipped - 15 lines] > (This posting is provided "AS IS", with no warranties, and confers no > rights.) Kevin, Any word back from the group yet? I will be happy to provide any other info needed which may help, even if it is too much info. Upper management is beginning to think the product is "too much of a risk, because jim can't get it loaded and working" which is completely untrue. We just need to get it loaded and start using to develop the best practices for our group to demonstrate the business case for it. Which would be quite easy if i could get this thing loaded.... sorry for the rant, but i can't imagine my situation is unique. Thanks, jim > We only have TCP/IP enabled on the sql server (data tier). > [quoted text clipped - 21 lines] >> (This posting is provided "AS IS", with no warranties, and confers no >> rights.) Hi Jim, Sorry for the late response. I understand your current situation. Our product team is researching on this issue actively. I just heard from them that they are having another customer who have the same issue as yours. Now they are analyzing the TFS Integration database. So can you connect to the underlying SQL server database and copy out the TFS Integration database file? The file is a little bit large, so I just created a workspace for you to upload it. The URL for uploading and password have been sent to your by email. PS: Since there are a lot of databases created for TFS installation, we only need the TFSIntegration database. Kevin Yu Microsoft Online Community Support ================================================== (This posting is provided "AS IS", with no warranties, and confers no rights.) Kevin, Thanks, I have uploaded the files... jim > Hi Jim, > [quoted text clipped - 18 lines] > (This posting is provided "AS IS", with no warranties, and confers no > rights.) Free MagazinesGet these publications absolutely FREE for up to 12 months. 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