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.NET Forum / Visual Studio.NET / IDE / November 2006

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Dynamic Help does not show function help

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Luke Surace - 09 Jun 2006 07:29 GMT
Hi all,

I have installed Visual Studio .NET 2005 with MSDN 2005 and the dynamic help
does not work correctly.

If I create a project and type a function i.e. printf, the function context
hint text is displayed correctly, but when I hit f1, it brings up printf
function in the index menu, but on the main page tab is has "Information Not
Found". This happens for both online and local help.

Any ideas?

Cheers,

Luke
"Gary Chang[MSFT]" - 09 Jun 2006 10:10 GMT
Hi Luke,

Thank you posting!

>...but when I hit f1, it brings up printf function in the index menu,
>but on the main page tab is has "Information Not Found".
>This happens for both online and local help.

It seems a bit odd even the online help doesn't work. Can you use the
Content catalog to access its subsidiary document?

If you launch the MSDN 2005 independently, does it work well?

By the way, would you please tell me how do you install the MSDN 2005, have
you installed it from the VS2005's setup program?

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
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Luke Surace - 13 Jun 2006 00:43 GMT
Hi Gary, thanks for replying :-)

MSDN works correctly if I run it directly and yes, the catalogue works
correctly, only using the f1 help fails.

I installed MSDN via the VS2005 setup, and via the May 2006 MSDN
Subscriptions dvd and both of them still have the same problem.

Cheers,

Luke

> Hi Luke,
>
[quoted text clipped - 25 lines]
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
"Gary Chang[MSFT]" - 13 Jun 2006 08:19 GMT
Hi Luke,

Thank you posting!

>I installed MSDN via the VS2005 setup, and via the May 2006
>MSDN Subscriptions dvd and both of them still have the
>same problem.

It appears your MSDN installation corrupted. I suggest you may need to
perform a reinstallation of VS2005 and its MSDN. Before that, you need to
remove those products completely from your machine.

By the way, have you installed any pre-RTM VS2005 products in your machine?
If you once installed those products, I suggest you use the following
automatic removing tool to remove them at first:

Pre-RTM Visual Studio 2005 Automatic Uninstall Tool
http://blogs.msdn.com/danielfe/archive/2005/10/27/485863.aspx

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
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Luke Surace - 14 Jun 2006 01:11 GMT
Hi Gary,

I have tried using a clean install and the problem still exists.

The dvd i used was from MSDN - "Visual Studio 2005 Professional Edition",
"English", "Disc 3070", "December 2005".
I used the MSDN provided on this cd and installed by the Visual Studio
installer.

One weird thing i have found is that if for example i type a function
"fprintf" and hit "F1", the "Information not found" error appears, but when
I type "CreateWindowEx" and hit "F1", the "Information not found" error
appears, but the CreateWindowEx help tab is opened aswell, but it is not the
default tab.

Any ideas?

Cheers,
Luke

> Hi Luke,
>
[quoted text clipped - 28 lines]
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
"Gary Chang[MSFT]" - 14 Jun 2006 06:48 GMT
Hi Luke,

>One weird thing i have found is that if for example i type
>a function "fprintf" and hit "F1", the "Information not found"
[quoted text clipped - 4 lines]
>
>Any ideas?

Does this problem occur in any other machine?

Have you installed another MSDN version in your machine, such as the MSDN
2006 Jan version?

By the way, I mentioned the pre-RTM VS2005 product's MSDN would matter, how
about this on your machine?

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
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that others may learn and benefit from your issue.
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"Gary Chang[MSFT]" - 14 Jun 2006 07:00 GMT
Hi Luke,

Have you tried to lookup other functions, such as a .NET Framework FCL's
function with the F1?

If there is no problem with those FCL's function, the problem may be the
the unmanaged API's function's reference hasn't been merged. If so, I
suggest you can download our latest MSDN version(2006 May) and install to
update your current one, it may fix this issue.

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
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Luke Surace - 15 Jun 2006 01:33 GMT
Hi Gary,

I uninstalled the old MSDN and installed MSDN from May 2006 but that still
does not work and i have also tried this on multiple machines and i still
see the same error.

But I did created a Visual Basic project, and F1 works correctly on the
functions in there.

What else can i try?

Cheers,
Luke

> Hi Luke,
>
[quoted text clipped - 18 lines]
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
"Gary Chang[MSFT]" - 15 Jun 2006 06:02 GMT
Hi Luke,

If the problem only happens to these native C/C++ function, is it possible
you haven't installed the corresponding documentation catalogs to your MSDN
installation?

I suggest you can try to select all of entries under the Visual C++
Documentation node in the MSDN setup program.

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
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Luke Surace - 15 Jun 2006 08:40 GMT
Hi Gary, I have these installed already, I installed the full documentation
set.
> Hi Luke,
>
[quoted text clipped - 18 lines]
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
"Gary Chang[MSFT]" - 16 Jun 2006 07:19 GMT
Hi Luke,

I got it. Currently, I will consult this issue with our corresponding
product team. I will update you as soon as possible.

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
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Luke Surace - 19 Jun 2006 23:07 GMT
Hi Gary,

Any progress on my problem?

Cheers,
Luke

> Hi Luke,
>
[quoted text clipped - 13 lines]
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
"Gary Chang[MSFT]" - 20 Jun 2006 02:49 GMT
Hi Luke,

I have already forwarded this issue to the corresponding product team for
research, we will get back to you as soon as possible. I appreciate your
patience.

Thanks for your understanding.

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
==================================================
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"Gary Chang[MSFT]" - 22 Jun 2006 03:51 GMT
Hi Luke,

Our PSS engineer may need to communicate with you on this issue offline.
Would you please send your email address/contact info to my mailbox? Please
remove the "online" of my email arrdess alias.

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
==================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
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Tony - 04 Sep 2006 11:43 GMT
I have the same problem - was there a solution to this issue?
Thomas  Lunsford - 18 Sep 2006 17:13 GMT
I also have the same problem.  Microsoft, please post an update.

Thank you.
-Thomas
chaz - 20 Nov 2006 20:26 GMT
Hello Gary,
We are all waiting for some feedback on this issue . Is there something?
thanks
chaz

> Hi Luke,
>
[quoted text clipped - 13 lines]
> ==================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
Gary Chang[MSFT] - 21 Nov 2006 03:29 GMT
Hi Chaz,

This issue has been taken by our product team, they confirm this is a bug
of the product. They replied thsi bud bug would be fixed in the next
edition of the Visual Studio.

Thanks!

Best regards,

Gary Chang
Microsoft Online Community Support
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