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.NET Forum / Visual Studio.NET / IDE / December 2004

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Why does MS play these FIX games???

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Bret Pehrson - 15 Dec 2004 17:51 GMT
One of *MANY* 'available' fixes for VS (and related):

http://support.microsoft.com/default.aspx?scid=kb;en-us;822759

But, you have to play the "contact Microsoft Product Support Services to obtain
the fix" game -- *WHY*???

What is the malfunction over in Redmond that disallows posting these fixes in a
readily-obtainable location, or _better_yet_, how about _service_packs_ for VS?
Mikhail Arkhipov (Microsoft) - 16 Dec 2004 03:50 GMT
Every hotfix is then included into a service pack. Service pack goes through
much more rigorous regression testing than individual hotfix. Therefore it
is safe to recommend everyone to install SP. However, you should only
install hotfix if you do experience the problem. There is certain
probability that hotfix may break something else since it did not go though
full test pass that VS QA performs for betas, product releases and service
packs. Full test pass takes a lot of time and resources and cannot be
performed for every small fix.

Thanks

Mikhail Arkhipov (Microsoft)
-- This post is provided 'AS IS' with no warranties and confers no

On 12/15/04 9:51, in article 41C079A7.C2455409@classicade.com, "Bret
Pehrson" <bret@classicade.com> wrote:

> One of *MANY* 'available' fixes for VS (and related):
>
[quoted text clipped - 8 lines]
> readily-obtainable location, or _better_yet_, how about _service_packs_ for
> VS?
TomH - 16 Dec 2004 10:25 GMT
Please, when we could expect the SP for vs.net 2003 ?
Thank you,
Tomas Hejny

> Every hotfix is then included into a service pack. Service pack goes through
> much more rigorous regression testing than individual hotfix. Therefore it
[quoted text clipped - 25 lines]
> > readily-obtainable location, or _better_yet_, how about _service_packs_ for
> > VS?
Bret Pehrson - 16 Dec 2004 14:59 GMT
> Every hotfix is then included into a service pack. Service pack goes through
> much more rigorous regression testing than individual hotfix. Therefore it
[quoted text clipped - 8 lines]
>
> Mikhail Arkhipov (Microsoft)

???

You guys _aren't_ doing service packs!  Last one that I'm aware of was for VC
6, and we are 2 betas past that.

That is part of my original issue, ramp up whatever you need internally and get
the SPs out there!

> -- This post is provided 'AS IS' with no warranties and confers no
>
[quoted text clipped - 13 lines]
> > readily-obtainable location, or _better_yet_, how about _service_packs_ for
> > VS?
ToddT - 16 Dec 2004 18:54 GMT
both versions of visual studio .net have had service packs released
for them...

http://www.microsoft.com/downloads/details.aspx?FamilyID=A8F5654F-088E-40B2-BBDB
-A83353618B38&displaylang=en


>> Every hotfix is then included into a service pack. Service pack goes through
>> much more rigorous regression testing than individual hotfix. Therefore it
[quoted text clipped - 34 lines]
>> > readily-obtainable location, or _better_yet_, how about _service_packs_ for
>> > VS?
Sergey M - 16 Dec 2004 19:34 GMT
> both versions of visual studio .net have had service packs released
> for them...
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=A8F5654F-088E-40B2-BBDB
-A83353618B38&displaylang=en

They didn't. What you refer to as Visual Studio service packs are
actually .NET framework service packs. Those two are not the same.
VS.NET 2003 Service Pack is long overdue IMHO.
Signature

Sergey M
http://www.usysware.com/dpack/

ToddT - 16 Dec 2004 20:21 GMT
>> both versions of visual studio .net have had service packs released
>> for them...
[quoted text clipped - 4 lines]
>actually .NET framework service packs. Those two are not the same.
>VS.NET 2003 Service Pack is long overdue IMHO.

ok, granted that the service packs had mostly framework updates, i
believe they also fixed some vs problems. i base this on the
resolution section of the bug being reported in this thread:

"A supported fix is now available from Microsoft, but it is only
intended to correct the problem that is described in this article.
Apply it only to computers that are experiencing this specific
problem. This fix may receive additional testing. Therefore, if you
are not severely affected by this problem, Microsoft recommends that
you wait for the next .NET Framework service pack that contains this
fix."
red floyd - 16 Dec 2004 22:25 GMT
> "A supported fix is now available from Microsoft, but it is only
> intended to correct the problem that is described in this article.
[quoted text clipped - 3 lines]
> you wait for the next .NET Framework service pack that contains this
> fix."

Which is what the OP was complaining about.  The hoops you have to go
through to get any VS.NET fixes (note that .NET framework is *NOT* VS.NET).

It's high time for both VS.NET and VS.NET 2K3 to get SP1 to deal with
the bug fixes.  I had a major one in the original VS.NET, and was told a
2K3 upgrade was the only fix.  Luckily, it was during the $35 upgrade
period, and I wanted the better ISO compliance of 2K3 anyways.  But they
still need to support their customers better.
Sandor H. - 17 Dec 2004 10:51 GMT
> It's high time for both VS.NET and VS.NET 2K3 to get SP1 to deal with
> the bug fixes.  I had a major one in the original VS.NET, and was told a
> 2K3 upgrade was the only fix.  Luckily, it was during the $35 upgrade

It was the same here, but we couldn't even get the $35 upgrade (in Hungary).
We are still waiting for the first VS.NET2002 service pack.. Happy new year,
Microsoft.

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