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Thanks for your reply Martijin,
For PSS support or a local on site, you can also try contacting the global
support center through the following link:
http://support.microsoft.com/gp/assistsupport
they may provide you the detailed info on how to contact the local
developer support center...
Regards,
Steven Cheng
Microsoft Online Support

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Thread-Topic: OutOfMemoryException: major production problems
thread-index: AcYRHHnOITFH2PaxRj+T2+HJnYRvng==
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From: "=?Utf-8?B?dmVjb3pvQG9ubGluZS5ub3NwYW0=?=" <vecozo@online.nospam>
References: <93A987C9-14E2-4FB2-9C59-1E47E87E49E9@microsoft.com>
<q9$cJ#QEGHA.1888@TK2MSFTNGXA02.phx.gbl>
Subject: RE: OutOfMemoryException: major production problems
Date: Wed, 4 Jan 2006 02:49:02 -0800
Lines: 215
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microsoft.public.dotnet.framework.webservices.enhancements:8036
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Hi Steven,
Thanks for your response. Your analysis of the problem seems to be correct.
I have posted some details of the WinDbg output under
microsoft.public.dotnet.framework.performance, as this seems to be a more
appropriate location.
(http://msdn.microsoft.com/newsgroups/managed/default.aspx?dg=microsoft.publ
ic.dotnet.framework.performance&mid=7d97a85e-4c9e-48a7-8fca-4623769d46c2)
It is an an urgent issue and we want to contact PSS for further assistance
[a support engineer on site would be the preferred option] So far, however,
we have not yet succeeded to find the correct contact in the Netherlands.
We'll keep on trying.
Regards,
Martijn Kaag

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"Steven Cheng[MSFT]" wrote:
> Hi vecozo,
>
[quoted text clipped - 3 lines]
>
> OutOfMemoryException¡¯s usually occurs when the GC cannot allocate the
new
> object in an existing space in the heap and so tries to allocate a new
> segment but cannot due to lack of large enough continuous virtual address
[quoted text clipped - 11 lines]
>
> #Debugging Production Problems in Your XML Web Service
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnservice/h
> tml/service12192001.asp
>
[quoted text clipped - 65 lines]
> (dramatically). Of course we increased the number of servers, but the
> OutOfMemory Exception in a managed environment seems odd: shouldnâ€â„
¢t the
> process recycle or garbage collect, or just return a server busy message
> (which is does as well, sometimes)?
[quoted text clipped - 3 lines]
> available. Any references to professional experts in asp.net production
> debugging â�preferably in Europe / the Netherlands â�are
appreciated as
> well.
>
[quoted text clipped - 57 lines]
> Description:
> System.OutOfMemoryException: Exception of type
System.OutOfMemoryException
> was thrown.
>
[quoted text clipped - 21 lines]
> resource file
> Please check your Setup
vecozo@online.nospam - 05 Jan 2006 17:05 GMT
Hi Steven,
Thanx. We are in contact with Microsoft Product Support Services EMEA GTSC
right now. Thanx for your help and suggestions.
Regards,
Martijn Kaag
______________________________
www.VECOZO.nl
> Thanks for your reply Martijin,
>
[quoted text clipped - 257 lines]
> > resource file
> > Please check your Setup
Steven Cheng[MSFT] - 06 Jan 2006 01:50 GMT
You're welcome Martijn,
Please feel free to post here if you get the problem resolved and share us
the result...
Good luck!
Steven Cheng
Microsoft Online Support

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Subject: RE: OutOfMemoryException: major production problems
Date: Thu, 5 Jan 2006 09:05:03 -0800
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Hi Steven,
Thanx. We are in contact with Microsoft Product Support Services EMEA GTSC
right now. Thanx for your help and suggestions.
Regards,
Martijn Kaag
______________________________
www.VECOZO.nl
"Steven Cheng[MSFT]" wrote:
> Thanks for your reply Martijin,
>
[quoted text clipped - 48 lines]
> microsoft.public.dotnet.framework.performance, as this seems to be a more
> appropriate location.
(http://msdn.microsoft.com/newsgroups/managed/default.aspx?dg=microsoft.publ
> ic.dotnet.framework.performance&mid=7d97a85e-4c9e-48a7-8fca-4623769d46c2)
>
[quoted text clipped - 9 lines]
> >
> > Welcome to MSDN newsgroup.
> > From your description, you're encountering some OOM exception in your
> > webservice application in production environment. Based on my
> understanding:
> >
> > OutOfMemoryException¡¯s usually occurs when the GC cannot
allocate the
> new
> > object in an existing space in the heap and so tries to allocate a new
[quoted text clipped - 16 lines]
> >
> > #Debugging Production Problems in Your XML Web Service
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnservice/h
> > tml/service12192001.asp
> >
[quoted text clipped - 67 lines]
> > (dramatically). Of course we increased the number of servers, but the
> > OutOfMemory Exception in a managed environment seems odd: shouldnâÃ
¢â€šÂ¬Ã¢â€?
> ¢t the
> > process recycle or garbage collect, or just return a server busy message
[quoted text clipped - 90 lines]
> > to use the /AUXSOURCE= flag to retrieve this description; see Help and
> > Support for details. The following information is part of the event:
.NET
> > Runtime version 1.1.4322.2300- Setup Error: Failed to load resources from
> > resource file
> > Please check your Setup