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annapolis - 22 Feb 2007 17:41 GMT

My customer claims he has 2 DLLs with versions that are not listed on the DLL
Help Database.
We developed our product with Visual Studio 2003, Native Win32.
How can I find what MS product ( I suspect Visual Studio 2005) included
these versions?
Customer DLL Help
msvcr71.DLL 7.10.40121.0 7.10.3077.0
msvcp71.DLL 7.10.40121.0 7.10.3077.0

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Jeffrey Tan[MSFT] - 23 Feb 2007 06:38 GMT

Hi Annapolis,

Based on my knowledge, msvcr71.dll is the Microsoft C Runtime Library,
while msvcrp71.dll is Microsoft C++ Runtime Library. I have searched all
the available Microsoft databases but found nothing records related with
msvcr71.dll(7.10.40121.0) or msvcp71.dll(7.10.40121.0), so I suspect if
Micosoft has released any libraries with this version. Anyway, I will try
to contact the VC++ team for any information.

Additionally, I do not think 7.10.40121.0 is shipped with VS2005, because
VS2005 is called VS8 internally, and its runtime dlls versions are started
with 8.*.*.*. I recommend your customer to download Process Explorer from
the link below:
http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx

Then, he may use Find->"Find Handle or DLL..." menu option to search
"msvcr71" or "msvcrp71" in his process list. This will help to find out
which process is currently loading 7.10.40121.0 version of these 2 dlls.

Thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
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Jeffrey Tan[MSFT] - 28 Feb 2007 02:14 GMT

Hi Annapolis,

Have you reviewed my reply to you? Have you asked your customer to search
"msvcr71" in Process Explorer to find out which proces is using these 2
dll?

If you still need any help, please feel free to feedback, thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
==================================================
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ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
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annapolis - 28 Feb 2007 15:56 GMT

Jeffrey,
Thanks for your reply.
I have not contacted the customer just yet in regard to using Process
Explorer.
I was going to see if the VC++ team had a definitive answer regarding these
DLL versions.
Is there any other database inside MS that tracks products to file versions?
Does MS ever ship a DLL release version with 5 digits in the 3rd version
number?

The customer admits to using the apps below, and claims my app causes
conflicts.
1) Microsoft Visual Studio 2005 Team Suite
2) SX-Key Editor - http://www.parallax.com/sx/downloads.asp

Thanks for any info you can provide.
Annapolis

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Jeffrey Tan[MSFT] - 01 Mar 2007 06:10 GMT

Hi Annapolis,

Thanks for your feedback!

Yes, I have searched all the available internal databases; there is no
recored related with 7.10.40121.0 version of msvcr71.DLL or msvcp71.DLL.
Also, I have sent an email to the internal VC++ team alias, non- developer
provided a reply yet, I assume this is because they did not ship any
products with this version number.

Additionally, I have found an internal version of DllHelp just now. A
search for msvcr71.DLL or msvcp71.DLL results in a little more records,
but all the reported versions are similar as the public one. There is no
version number 7.10.40121.0.

So I assume this means Microsoft did not deploy 7.10.40121.0 version of
msvcr71.DLL or msvcp71.DLL. Based on my guess, it may be a trojan dll or
some spyware. You may download some spyware detector or antivirus software
to give it a scan. However, this goes beyond our knowledge scope.

Thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
==================================================
Get notification to my posts through email? Please refer to
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Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

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Jeffrey Tan[MSFT] - 06 Mar 2007 04:21 GMT

Hi Annapolis,

How about this issue now? If you have any concern, please feel free to tell
me, thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

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