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.NET Forum / .NET Framework / Setup / May 2004

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.NET install probs, error 1633

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Paul - 29 Apr 2004 20:16 GMT
I'm trying to install the .Net framework 1.1 on Windows 2000 SP4,running an AMD Athlon 2800+.  It drops out with a vague error message "cannot be installed on this platform".  I checked the dotNetfx.log and came up with this

[04/29/04,17:24:23] Starting Install.ex
[04/29/04,17:24:23] Parsing switches from commandline: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP\Install.ex
[04/29/04,17:24:23] SourceDir: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP[04/29/04,17:24:23] Install starte
[04/29/04,17:24:23] Checking system requirement
[04/29/04,17:24:23] OS: Win 3.
[04/29/04,17:24:23] Ver:
[04/29/04,17:24:23] SP:
[04/29/04,17:24:23] Preparing Dialo
[04/29/04,17:24:23] Message: Microsoft .NET Framework is not supported on this platform
[04/29/04,17:24:24] Install.exe returning 163
[04/29/04,17:24:24]

[Install.exe

ReturnCode=1633

Can anyone help?
Vipul Patel - 01 May 2004 12:56 GMT
Unfortunately, the installer has wrongly detected your windows version to be 3.1 and hence popped up the message ERROR_INSTALL_PLATFORM_UNSUPPORTED 1633 which means "This installation package is not supported on this platform. Contact your application vendor.

You need to contact MS suppor

Regard
Vipul Pate
Microsoft India Community Star
Phil Wilson - 01 May 2004 21:58 GMT
Here's a wild-a.s guess - you've somehow enabled the application
compatibility stuff for a program called install.exe. I don't know the
details, but I've seen people do this before with generically named programs
such as setup.exe or install.exe.
Signature

Phil Wilson
[MVP Windows Installer]
Shameless Plug: Definitive Guide to Windows Installer
http://apress.com/book/bookDisplay.html?bID=280

> Unfortunately, the installer has wrongly detected your windows version to be 3.1 and hence popped up the message ERROR_INSTALL_PLATFORM_UNSUPPORTED
1633 which means "This installation package is not supported on this
platform. Contact your application vendor. "

> You need to contact MS support
>
> Regards
> Vipul Patel
> Microsoft India Community Star
Sketty - 02 May 2004 17:14 GMT
Thanks for the advice, checked out the compatibility tool but Win 2k doesn't
allow you to access those settings by right clicking the program exe (as XP
does), it has to be done via apcompat.exe.  Used that as well (as a long
shot) still didn't work.  In the end I used a different "fix"
http://www.mcse.ms/message37399.html

Uncompressed dotnetfx.exe and ran netfx.msi directly.  Seemed to do the
trick!

Thank you for your answers, anyway!

> Here's a wild-a.s guess - you've somehow enabled the application
> compatibility stuff for a program called install.exe. I don't know the
[quoted text clipped - 10 lines]
> > Vipul Patel
> > Microsoft India Community Star

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