Where is "managed support"?

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

TAPIGuruFred - 25 Nov 2005 19:51 GMT

I posted a message on 11/17 and as a Microsoft Certified Partner, when using
this alias, we are supposed to get a guaranteed turnaround. Does anyone else
have problems with Microsoft recognizing and responding to partner posts? I
double checked and my alias is connected to my account, which is tied to our
subscriber number. Thanks

Signature

Fred

Reply to this Message

Jeff Gaines - 25 Nov 2005 23:08 GMT

> I posted a message on 11/17 and as a Microsoft Certified Partner,
> when using this alias, we are supposed to get a guaranteed
> turnaround. Does anyone else have problems with Microsoft
> recognizing and responding to partner posts? I double checked and my
> alias is connected to my account, which is tied to our subscriber
> number. Thanks

I've always found support in these groups excellent, even though I
recently discovered I had been mis-spelling my MSDN nom de plume
incorrectly for a couple of years!

Signature

Jeff Gaines

Reply to this Message

news.microsoft.com - 27 Nov 2005 17:22 GMT

>I posted a message on 11/17 and as a Microsoft Certified Partner, when
>using
> this alias, we are supposed to get a guaranteed turnaround. Does anyone
> else
> have problems with Microsoft recognizing and responding to partner posts?

Yes, it is variable. Sometimes the response is excellent. Sometimes it
doesn't happen. Sometimes the official response is less useful than the
peer-to-peer help.

Tim
JRE installs Google toolbar - how much do I hate this?
http://www.itwriting.com/blog/?postid=247

Reply to this Message

Rate this thread:

Where is "managed support"?

Free Magazines