Already tried that a couple of times. No Joy. In fact, I'm not even sure the
"repair" worked since when I clicked on the "Display Log", gave me an empty
file!
I think my next step is going to uninstall VS .net and reinstall.
Thanks.
Bruce
> Already tried that a couple of times. No Joy. In fact, I'm not even sure
> the "repair" worked since when I clicked on the "Display Log", gave me an
[quoted text clipped - 27 lines]
>>>
>>> Thanks..
I can't uninstall VS. net!! I get a message dialog: There is no disk in
the drive. Please insert a disk into drive. I can't "see" a drive letter on
the message. The buttons are "Cancel", "Try again", and "Continue."
I tried to uninstall via Windows Add/Remove. I also tried to reinstall by
inserting Disk 1 into my CD Drive. I get the same results. Clicking "Try
Again", just repeats the message. Clicking Continue gives the same message
for 3 clicks. Then the VS.NET maintenance Screen appears. Clicking
Repair/Reinstall . After serveral minutes, on a 3.2 gig system, it runs
through what look like set up. I files being copied. It then says, "Setup is
complete." Clicking on "View Setup Log", gives a filename with an error
Message, "Cannot Find" followed by a file name. The "View Setup Log" points
to a path on the d: drive. I did a search and found the setup log. The error
messages I found in it were:
Actual Order
[07/27/05,20:32:46] Dependency Manager: ***ERRORLOG EVENT*** :
CDependencyManager::ValidateDependencyStates() : parental dependency is not
satisfied for component Visual Studio .NET Academic
[07/27/05,20:32:46] Setup.exe: IsRunningUnattended
[07/27/05,20:32:46] vs70uimgr: Entering DisplayMessage() method.
[07/27/05,20:32:46] Setup.exe: IsRunningUnattended
[07/27/05,20:32:46] vs70uimgr: Entering GetActiveHWND() method.
[07/27/05,20:32:55] vs70uimgr: DisplayMessage: Setup is unable to determine
a valid ordering for the installation. See the error log for further
details.
[07/27/05,20:32:55] setup.exe: ***ERRORLOG EVENT*** :
ValidateAndCorrectTheInstallOrder() failed in
ISetupManager::BuildInstallOrders()
[07/27/05,20:32:55] setup.exe: ***ERRORLOG EVENT*** :
ISetupManager::BuildInstallOrderFromList() failed in
ISetupManager::BuildInstallOrders()
[07/27/05,20:32:56] setup.exe: ***ERRORLOG EVENT*** :
ISetupManager::BuildInstallOrders() failed in ISetupManager::RunLoadSetup()
I have no idea how to proceed now. Appreciate any and all help you can give
me.
Thanks...
Bruce
Nick Malik [Microsoft] - 28 Jul 2005 06:59 GMT
repeat after me: free customer support

Signature
--- Nick Malik [Microsoft]
MCSD, CFPS, Certified Scrummaster
http://blogs.msdn.com/nickmalik
Disclaimer: Opinions expressed in this forum are my own, and not
representative of my employer.
I do not answer questions on behalf of my employer. I'm just a
programmer helping programmers.
--
>
>> Already tried that a couple of times. No Joy. In fact, I'm not even sure
[quoted text clipped - 71 lines]
>
> Bruce
Bruce A. Julseth - 28 Jul 2005 15:55 GMT
Sorry. I don't understand what I am to do with "free customer support?"
Sorry if I'm not as knowledgeable about this stuff as I should, but I'm not.
So, thanks for the help, but I do need a little more information on what you
mean by "free customer support."
Thanks again.
Bruce
> repeat after me: free customer support
>
[quoted text clipped - 73 lines]
>>
>> Bruce
Nick Malik [Microsoft] - 28 Jul 2005 16:59 GMT
I assume that you purchased your copy from a retailer and are having a
difficult time installing it. In that case, the cost of customer support
for your issue is zero. Simply call Microsoft product support and explain
the issue. The will work through it with you. The contact information is
here.
http://support.microsoft.com/contactus/?ws=support
Sorry for not being clear.

Signature
--- Nick Malik [Microsoft]
MCSD, CFPS, Certified Scrummaster
http://blogs.msdn.com/nickmalik
Disclaimer: Opinions expressed in this forum are my own, and not
representative of my employer.
I do not answer questions on behalf of my employer. I'm just a
programmer helping programmers.
--
> Sorry. I don't understand what I am to do with "free customer support?"
>
[quoted text clipped - 84 lines]
>>>
>>> Bruce
Bruce A. Julseth - 28 Jul 2005 20:30 GMT
>I assume that you purchased your copy from a retailer and are having a
>difficult time installing it. In that case, the cost of customer support
[quoted text clipped - 4 lines]
>
> Sorry for not being clear.
Thanks. I'll give them a try.
Bruce
>> Sorry. I don't understand what I am to do with "free customer support?"
>>
[quoted text clipped - 85 lines]
>>>>
>>>> Bruce