MSDTC unable to communicate

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Mike - 14 Sep 2005 14:33 GMT

I get the following log entry each time the MSDTC starts...

Event Type: Error
Event Source: MSDTC
Event Category: CM
Event ID: 4357
Date: 9/14/2005
Time: 9:24:16 AM
User: N/A
Computer: ADDVMFM12
Description:
MS DTC is unable to communicate with MS DTC on a remote system. No common
RPC protocol is supported between the two systems. Please ensure that one
or more of the following RPC protocols are common to both systems: TCP/IP,
SPX, or NetBEUI. Error Specifics:
d:\srvrtm\com\complus\dtc\dtc\cm\src\iomgrclt.cpp:219, Pid: 3212
No Callstack,
CmdLine: C:\WINDOWS\system32\msdtc.exe

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 20 00 00 00 21 00 00 00 ...!...

Does anyone know what this is referring to or how I set the RPC protocol ?

Thanks
Mike

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[MSFT] - 15 Sep 2005 03:35 GMT

Hello Mike,

You may first check if the MSDTC Network access is enabled on both of the
two computer:

In Component Service Manager, right click the "My Computer" and select
Properties, on MSDTC Tab, is the protocol set for "TCP/IP"? and then click
"Security Configuration", is DTC Network Access enabled? ( After make the
changes here, a reboot is required" )

For more info on this issue:

817064 HOW TO: Enable Network DTC Access in Windows Server 2003
http://support.microsoft.com/?id=817064

Additionally, there also may be some problems if there is a proxy/firewall
between the two computers.

Hope this help,

Luke

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MSDTC unable to communicate

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