.NET Forum / ASP.NET / Mobile / February 2006
Mobile, LinkButton, Grid 'Select' click events not working on clie
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Mike McAllister - 21 Jan 2006 14:47 GMT Mobile Web Forms application, VS2005.
First, I see the same results from VS 2003 and VS 2005
The client device is a brand new Sprint Smarphone running Windows Mobile 2005, version 5.2.?.?.
The LinkButton and DataGrid controls within Mobile User Controls have no client-side click event that posts back to the server. They are totally 'dead'.
On the grid, page number links are dead; Select links are dead.
Now for the strange part. Buttons post-back fine and after the first round-trip from a button click, then the Select and page number links work on the DataGrid.
However, the LinkButtons never work.
Is this a know issue? I have tested on Windows Mobile 2003, Windows Mobile 2003 SE, Desktop IE, an HP iPaq PDA running Windows Mobile 2005 5.0.?.? and they all work fine.
Could it be something in the SmartPhone extensions?
What can be causing this, please?
 Signature Mike McAllister
"Yuan Ren[MSFT]" - 23 Jan 2006 13:05 GMT Hi Mike,
Thanks for posting!
For the current issue, I'm not very clear about the problem. So could you please give me some more details about the issue?
>"The LinkButton and DataGrid controls within Mobile User Controls have no client-side click event that posts back to the server. They are totally 'dead'." As far as I know, the Mobile Controls doesn't contain the DataGrid control. It uses the "ObjectList" control to present the data. So if you use the DataGird in the Mobile Web form, I don't think this can work fine.
Additionally, if the page is not using the Mobile control, I have performed some test that I use the Smartphone to access the normal page which includes the GridView control and LinkButton control. It seems work fine. I think maybe the problem is caused by the explorer in the Smartphone. After researching, there is no issue refer the current problem. Could you send me a repro demo and it will help me to narrow down the current problem?
I appreciate your understanding!
Regards,
Yuan Ren [MSFT] Microsoft Online Support
Mike McAllister - 24 Jan 2006 14:17 GMT You can use DataGrid and other 'normal' ASP.NET controls if you place them in a Mobile User Control; and then place that parent control on the Mobile Web Form.
Do you have access to a Sprint PPC 6700? This is the device where the browser has dead DataGrid and LinkButton client events. Buttons work. The Device is running Windows Mobile 5.2.?.?
I can give you a URL to test, but only by private email. Please send email and I'll provide a URL for you to test.
Thanks for your help.
 Signature Mike McAllister
> Hi Mike, > [quoted text clipped - 23 lines] > Yuan Ren [MSFT] > Microsoft Online Support Steven Cheng[MSFT] - 27 Jan 2006 13:22 GMT Hi Mike,
You can try emailing the link through the link in our signature(removing the "online" ).
Regards,
Steven Cheng Microsoft Online Support
 Signature Get Secure! www.microsoft.com/security (This posting is provided "AS IS", with no warranties, and confers no rights.)
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| Thread-Topic: Mobile, LinkButton, Grid 'Select' click events not working on
| thread-index: AcYg8NjEY2xBWidWTiCWGagvEuTCig== | X-WBNR-Posting-Host: 207.252.39.146 | From: =?Utf-8?B?TWlrZSBNY0FsbGlzdGVy?= <mikemcallister@newsgroup.nospam> | References: <0834114E-6EC6-4677-8135-D60E2173FA52@microsoft.com> <i#RXp2BIGHA.3944@TK2MSFTNGXA02.phx.gbl>
| Subject: RE: Mobile, LinkButton, Grid 'Select' click events not working on | Date: Tue, 24 Jan 2006 06:17:02 -0800 [quoted text clipped - 13 lines] | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.dotnet.framework.aspnet.mobile:8668
| X-Tomcat-NG: microsoft.public.dotnet.framework.aspnet.mobile | [quoted text clipped - 38 lines] | > Yuan Ren [MSFT] | > Microsoft Online Support Mike McAllister - 09 Feb 2006 20:19 GMT I have sent personal emails to both Steven Cheng and Yuan Ren; hopefully providing the necessary information requested.
Is there the possibility of someone looking into this issue?
Thanks,
 Signature Mike McAllister
> Hi Mike, > [quoted text clipped - 88 lines] > | > Yuan Ren [MSFT] > | > Microsoft Online Support "Yuan Ren[MSFT]" - 13 Feb 2006 10:23 GMT Hi Mike,
Thanks for your reply!
I have performed the test but encountered some error. Please reply me when you receive my email. Thanks!
Yuan Ren [MSFT] Microsoft Online Support
Mike McAllister - 14 Feb 2006 15:26 GMT Hi Yuan, Thanks for your reply. We will need to coordinate your testing, meaning the back-end for the Mobile web application is not up all the time. The back-end is a 1,300+ screen ERP system which is under very active development. You'll need to email me a my work email accress ahead of time so I can make sure the back end is up. I'll send you my work address by private email. Thanks.
 Signature Mike McAllister
> Hi Mike, > [quoted text clipped - 5 lines] > Yuan Ren [MSFT] > Microsoft Online Support "Yuan Ren[MSFT]" - 16 Feb 2006 07:57 GMT Hi Mike,
Thanks for your reply!
I have performed the test both on my Smartphone and simulator. Unfortunately, I can not reproduce the current issue. The ¡°select¡± link button works fine on my side. I have some screenshots for the current issue and I¡¯ll send them to you. Based on my experience, the current issue is caused by the special smart phone or simulator. I suggest you change to another smart phone or simulator and perform the test again, then please find whether the problem still occurs. Thanks for your understanding!
Regards,
Yuan Ren [MSFT] Microsoft Online Support
Mike McAllister - 17 Feb 2006 22:59 GMT Yuan, we're going around in circles here.
I mentioned in the very beginning this is a Sprint PPC 6700 problem. Do you have one? It's running Mobile 5.x so it's your responsibility as it is running a Microsoft OS.
I know it works on other devices. That is not the point. It *does not* work on a Sprint PPC 6700. I have tried a couple.
Please reply as soon as is possible, thanks.
 Signature Mike McAllister
> Hi Mike, > [quoted text clipped - 12 lines] > Yuan Ren [MSFT] > Microsoft Online Support "Yuan Ren[MSFT]" - 20 Feb 2006 12:12 GMT Hi Mike,
Thanks for your reply!
At the current stage, I think the issue isn't caused by the ASP.NET. The Mobile OS which I have used is the Windows Mobile 5.x. I can supply the screenshot if you want to confirm this.
If the problem is just encountered in the special device, I think the issue would be a product limitation. If you need a solution to work around this problem, it is better for you if one of our PSS support engineers could work with you. This may need you submit a support incident in Microsoft PSS (Product Support Service). As a MSDN subscriber, you have two free support incidents.
By the way, if the problem is confirmed by Microsoft PSS as a product issue, PSS won't charge money. Every MSDN subscriber has two free support incidents. You could use one of them to contact Microsoft PSS. So you don't need to pay money yet. Surely if the issue is a product issue, you still have two free support incidents.
For your reference, I attached steps to contact Microsoft PSS here: You can contact Microsoft Product Support directly to discuss additional support options you may have available, by contacting us at 1-(800)936-5800 or by choosing one of the options listed at http://support.microsoft.com/common/international.aspx?rdpath=gp;en-us;offer prophone
Regards,
Yuan Ren [MSFT] Microsoft Online Support
Mike McAllister - 20 Feb 2006 20:46 GMT Hi Yuan, As a Microsoft Partner, subscribed to the Microsoft Empowerment program, we don't have any free Support issues. We only have access to the Managed Newsgroups.
Do you have authority to grant us a free Support issue?
 Signature Mike McAllister
> Hi Mike, > [quoted text clipped - 28 lines] > Yuan Ren [MSFT] > Microsoft Online Support Yan-Hong Huang[MSFT] - 21 Feb 2006 05:42 GMT Hello Mike,
The following devices and browsers have been tested with the Microsoft Mobile Internet Toolkit and ASP.NET mobile controls.
http://www.asp.net/mobile/testeddevices.aspx?tabindex=6
In MSDN document, there are some descriptions as below:
IMPORTANT MICROSOFT CORPORATION MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE TESTING OF THE LISTED DEVICES, BROWSERS, AND DEVICE EMULATORS.¡± http://msdn.microsoft.com/library/default.asp?url=/library/en-us/mwsdk/html/ mwconSupportedDevices.asp
So I am afraid this device is not fully tested yet. As Yuan has suggested, the quickest way is to contact our customer support service to see whis the best way to resolve it is. We are sorry that we can't grant a free support service here. Since you are a Microsoft partner, I suggest you call local partner support to seek for more assistance. They could tell you which resource is best for you on the issue. You can also provide the link to this post thread when you are contacting local partner support service. Our engineer could help provide more information if needed.
This link provides info on whom you could contact: http://msdn.microsoft.com/subscriptions/support/default.aspx
If you feel there is any we can do for you, please feel free to post here. Thanks very much for your understanding.
Best regards, Yanhong Huang Microsoft Community Support
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